May 16, 2013
Franke Kitchen Systems in the US launched instructional ‘how-to’ videos to give the customer an easy visual demonstration on how to replace their Franke filtration cartridge, upgrade their Franke filtration service kit, simply add new sound pads to a Franke sink and more!
The excitement and wait surrounding the launch of the videos to enhance Franke customer service experience has been well worth it and proven very effective.
Customer Service representative, Steven Weissflog has done an awesome job for Franke using his technical expertise in providing these step-by-step demonstrations.
“These videos have been great tool for our department and our customers! Customers have been so pleased to have easy access to these online tools,” comments Nancy Ehly, Customer Service Representative at Franke in Hatfield, PA.
Did you know Franke recommends that you replace your filter cartridge at least every six months? This will ensure that your system maintains optimum performance and your water continues to taste great.
If you need some help on HOW to replace your cartridge, just check out these videos!